Why businesses shouldn’t ignore data requests

The data protection laws allow individuals certain rights in relation to their personal data. One such right is to access their personal information – this is also known as a subject access request (SAR).
In a recent case a housing developer has been prosecution for a failure to respond to a subject access request as required by the legislation. This is after they ignored an enforcement notice from the data watchdog in the UK, the Information Commissioner Office (ICO), which ordered them to comply with the law.
The company pleaded guilty and to a charge of failing to comply with an enforcement notice. It was fined £300, with a £30 victim surcharge, and was ordered to pay £1,133.75 towards prosecution costs.
As you may be aware, the GDPR and the Data Protection Act 2018 came into force on 25 May 2018. The new law changed some of the rules around SAR’s. 
Main points include:
  • A SAR does not require a specific format, it can be in a letter, email or verbal;
  • Organisations must act on the request without undue delay and at the latest within one month of receipt;
  • In most cases organisations cannot charge a fee to deal with a request;
  • Organisations must provide specified information to the person making the request;
  • There are clear rules around calculating the one month time limit.

For further information, or if you have a SAR enquiry, please contact me.

Age Discrimination Case

In a recent case, the Claimant suffered from a heart condition and arthritis which was classed as a disability for the purposes of employment law legislation. Due to a process change, the Claimant was informed her role had changed, however, it was never made clear what this new role meant.  The Claimant was required to attend a short training session on a new electronic system. However, this training session ultimately did not take place. 
The Claimant received a letter from her employer which said it was “concerned” about her “capabilities” within her role and were investigating this as part of a disciplinary. 
The Claimant raised a grievance complaining of age discrimination, which the employer failed to deal with.  Following the Claimant’s dismissal for gross misconduct, the Claimant brought a claim for unfair dismissal and age and disability discrimination. 
As part of the disciplinary investigation, the employer had collected and used feedback on the Claimant obtained from her colleagues, including about her age and mobility, which the employment tribunal found to be “inappropriate” and “discriminatory” as they were based on perceptions of age and mobility, rather than having any factual basis. No disciplinary investigation meeting took place with the Claimant and the report into the disciplinary investigation was concluded without any evidence taken from the Claimant.  This was because when the Claimant stated that she could not attend the disciplinary investigation because she had a medical appointment and her representative was not available. The employer, however, refused a postponement and insisted that the investigation meeting would go ahead without her.  The employment tribunal found that the disciplinary investigation was inadequate and that there were serious procedural failings in the disciplinary process.
The tribunal found that the Claimant had a fundamental misunderstanding of her role and the tasks that she should have been doing, yet the Claimant was not offered training to address this. The employer had stated that the Claimant was stuck in “old secretarial ways” and the tribunal found that the employer believed that because of her age, the Claimant was not going to be helped by training.  The tribunal further concluded that instead of the Respondent addressing the requirements of her role directly with her and either training her and then requiring her to do the role as directed, the Claimant was dismissed. The dismissal was discriminatory on the grounds of age and disability. 
ACAS has published new guidance on age discrimination in the workplace. This includes guidance on the risk of age stereotyping and when discrimination on the grounds of age may be lawful. 

Where an employee’s ill-health is impacting their ability to carry out their job the employer should investigate the issue. A reasonable investigation is required to establish the facts (including obtaining medical advice) in order to put in place measures or reasonable adjustments to address any capability issue. This is likely to be a fairer process than addressing the concerns under a disciplinary procedure, which in most cases is likely to be inappropriate.   

When do you issue terms and conditions to new employees?

As part of the Good Work Plan, from 6th April 2020 employers must issue written statement of particulars from DAY 1. There will no longer be the two month grace period. This will apply to both employees and workers.

We at ECHR Ltd have always recommended issuing documentation to employees and workers prior to their start date and hopefully most of you already do this as best practice. For everyone else, you have a year to put procedures in place to ensure that you comply with this new legislation. 

Please contact ECHR if you need assistance in writing terms and conditions of employment or need any advice on changes to them.

APPRENTICESHIP NEWS

Drop from 10% to 5% contribution

From 1st April 2019, the amount smaller firms contribute to training apprentices will drop from 10% to 5%.

All levy paying organisations will be able to share 25% of their funds with their supply chain, which increases from 10%.

For further information on apprenticeships or for assistance with recruitment please contact us now.

Preventing illegal working – updated code issued

 

The guidance has been updated to reflect the Immigration Order 2018, which provides that employers may establish a statutory excuse against liability for an illegal working civil penalty by conducting an online right to work check using the Home Office online right to work checking service.
The guidance states that since 28 January 2019 employers have had the option to conduct either a manual right to work check, or an online right to work check in order to establish a statutory excuse against a civil penalty in the event that an employee is found to be working illegally.  The Home Office online right to work checking service sets out the information and/or the documentation the employer will need in order to access the service.   In circumstances where an online check is not possible the employer should conduct a manual right to work check.
There are three basic steps to conducting an online right to work check:
  • Use the Home Office online right to work checking service in respect of an individual and only employ them if the online check confirms they are entitled to do the work in question.
  • Be satisfied that any photograph on the online right to work check is of the individual presenting themselves for work.
  • Retain a copy of the response provided by the online right to work check for the duration of the employment and for two years afterwards.